Digital Processes for Field Staff, Sales, and Service
Less paperwork. More time for your customers.
From data entry to further processing: Digital processes reduce manual work and free up more time for what really matters.
Solutions for Field Service, Sales & Service
Never have to enter visit reports manually again
With mobile solutions for SAP Business One, you can capture, document, and process information right where it is generated.
Whether it’s a customer meeting, a service call, preparing a quote, or entering an order: A lot of information is generated on the go, but it’s often entered multiple times, forwarded via email, or manually updated.
With ANG’s digital solutions, sales, field staff, and service teams work directly from a shared database in SAP Business One. Information is immediately available right where it’s needed.
- Record Visit Reports by Language
- Calculate quotes faster
- Manage customers and leads centrally
- Process orders automatically
- Service information available on the go at any time
Record Information Immediately
Important details from conversations won’t be lost. Visit reports, service calls, and work hours are recorded directly via voice and automatically documented.
Create quotes faster
Prices, discounts, and margins are calculated transparently. Quotes are generated faster and based on reliable data.
Information Available Anywhere
Employees can access customer, order, and service information on the go and are fully prepared for any assignment.
Actively Manage Customer Relationships
Leads, opportunities, activities, and customer information are centrally managed and intelligently supported in SAP Business One.
Capture information right where it’s generated.
Digital processes for sales, field service, and customer service
Automate documentation, quote generation, order entry, and customer management, and create seamless processes without any media breaks.
No more manually entering visit reports
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After customer visits, service calls, or consultations, employees can easily record their notes using voice input. The information is automatically processed and documented directly in SAP Business One, without any additional data entry effort.
- Record the details of a conversation immediately after the appointment
- Automated documentation in SAP Business One
- Less follow-up work and administrative effort
- More time for customer support and service
Service information available on the go at any time
Access customer, order, and service information on the go, and document service calls directly on site. The ANG Service Portal supports efficient collaboration between in-house and field staff and provides transparency regarding ongoing service processes.
- Manage and Document Service Orders on the Go
- Access customer and order information at any time
- Carry out service calls more efficiently
- Provide information centrally and transparently
Centrally Manage Sales and Customer Relationships
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Manage leads, activities, sales opportunities, and customer information directly in SAP Business One. The ANG CRM module supports your sales team with lead generation, scheduling, and sales management, and ensures greater transparency throughout the entire customer journey.
- Manage Leads and Sales Opportunities in One Place
- Keep track of sales activities and appointments
- Leverage AI support for lead generation and data management
- Manage the pipeline, forecasts, and key metrics transparently
Create quotes faster and with greater accuracy
Support your sales team with an intelligent pricing solution. Prices, discounts, and margins are presented transparently and automatically factored in, allowing you to create quotes faster and evaluate them based on sound business principles.
- Prepare Quotes More Efficiently
- Calculate prices, discounts, and margins transparently
- Reduce errors caused by manual calculations
- Make informed sales decisions
Process Orders Automatically
Process incoming customer orders directly from emails and transfer the relevant information to SAP Business One. This reduces manual data entry and speeds up order processing.
- Automate Order Entry
- Avoid data entry errors
- Shorten processing times
- Significantly reduce the workload on the back office
Why Digital Processes Make a Difference
Digital solutions deliver their greatest value not in isolation, but when they work together.
When visit reports are automatically documented, quotes are calculated more quickly, orders are processed automatically, and customer information is centrally available, seamless workflows are created without any gaps in the process.
- Less administrative work
- Faster response times
- Higher data quality
- Greater transparency
- More time for customers
AI does not use isolated data, but instead accesses your existing ERP data in SAP Business One directly.
The Right Solution for Every Task
Greater efficiency throughout the entire process
Sales
Document customer conversations, manage opportunities, and create quotes faster.
Field Service
Collect information directly on-site and access customer data at any time.
Service
Document field service calls on the go, streamline service processes, and keep customers better informed.
Management
Greater transparency regarding the pipeline, orders, and service processes.
Discover more now
The right resources for your digital transformation
Discover complementary solutions, practical webinars, and concise informational materials on digital sales, field service, and customer service processes.
ANG Service Portal
Digitally Manage Service Processes
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Keep track of service orders, customer information, and technician assignments at all times. The ANG Service Portal helps you plan, document, and carry out service assignments directly in SAP Business One.
Solution Brochure
Digital Processes at a Glance
Get a concise overview of ANG’s digital solutions for sales, field service, and customer service. Ideal for sharing with colleagues or for internal evaluation of potential areas for improvement.
AI Mail-to-Order
Automatically Capture Orders from Emails
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AI Mail-to-Order automatically recognizes incoming orders and transfers the relevant information directly to SAP Business One. This reduces the need for manual data entry and speeds up order processing.
Webinars & Live Demos
Get hands-on experience with digital solutions
Join our webinars to learn how companies optimize their sales, field service, and customer service processes. Gain valuable real-world insights.
Your processes. Our solution.
Would you like to capture information directly in the field and use it in SAP Business One without any delays?
Contact us for a no-obligation consultation on the right solutions for field service, sales, and customer service.
