Service Portal for SAP Business One
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Digitizing and Managing Service Processes
ANG Service Portal
Optimize your service processes, reduce coordination efforts, and achieve full transparency—all directly integrated into SAP Business One.
- Efficiently Coordinate Service Calls: Plan service orders and assignments centrally and respond in real time
- Full Order Tracking: Keep track of service orders at all times—from open to completed
- Complete digital documentation: Capture photos, information, and signatures directly—without any follow-up work
- Transparent Time Tracking: Work Hours Accurately Documented and Immediately Available
- All data is interconnected: Service orders are directly linked to service contracts, equipment, and business partners
An Overview of the Most Important Features
Efficient Service Processes for Small and Medium-Sized Businesses
Manage service orders, assignments, and documentation centrally—directly integrated into SAP Business One.
Centralized Management of Service Orders
Linked Navigation for All Data
Real-Time Transparency
Scheduling and Calendar
Integrated Time Tracking
Digital documentation, including on-site signatures
Less chaos. More control.
Digitally Manage Service Processes with SAP Business One
A modern service portal is more than just a tool—it forms the foundation for efficient and scalable service processes. Many companies face the challenge of managing service cases through various channels, such as email, phone, or Excel. These fragmented processes lead to delays, errors, and a lack of transparency.
Frequently Asked Questions About the ANG Service Portal
It enables the structured entry, planning, and tracking of service orders and connects the service team, field staff, and customers within a single system.
The ANG Service Portal is particularly well-suited for companies with:
- technical field service
- Maintenance and Service Processes
- Plant or Machinery Service
- many service orders and customer inquiries
This makes service orders more transparent, reduces the need for coordination, and significantly shortens response times.
The focus is on ease of use, clear processes, and direct integration into existing ERP structures—without the need for additional standalone solutions.
The ANG Service Portal allows you to manage all central service processes digitally, such as:
- Planning and Coordination of Service Calls
- Service Order Management
- Digital documentation, including photos and signatures
- Time Tracking Directly in the Service Order
- Linking Customer, Equipment, and Service Data
The ANG Service Portal enables field service staff to handle all service processes digitally from start to finish—from scheduling and time tracking to complete documentation directly on-site. Service technicians can record, document, and close service calls on the go, while all relevant information is available on-site at all times. This reduces the need for follow-up inquiries and makes service calls significantly more efficient. .
The actual implementation time depends on your existing processes and requirements, as the service portal can be customized to fit your company's needs. Typically, the service portal can be implemented within one day.
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