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AI Mail-to-Order – From Email to Order in a Single Step

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From the email straight to the order

AI Mail-to-Order

Orders arrive daily via email—often in an unstructured format, as PDFs, or in plain text. Entering this information manually takes time, ties up resources, and is prone to errors.

AI Mail-to-Order automates this very process:
The solution recognizes incoming orders, extracts all relevant data, and automatically creates a sales order in the ERP system. This creates an end-to-end process—from order receipt to further processing in SAP Business One—without the need for manual data entry.

Automatically recognize and understand orders and process them directly in SAP Business One.

Automated Order Creation with AI

AI Mail-to-Order automates the entire processing of incoming orders—regardless of format. The solution analyzes emails and documents, identifies relevant content, and transfers it to SAP Business One in a structured format.
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Email Orders

Orders arrive directly in your email inbox—often as plain text. AI Mail-to-Order automatically recognizes relevant content and uses it to create a structured order.

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Orders as PDF files

Many customers send orders as PDFs or attached documents. The solution automatically analyzes them
and extracts all relevant information.

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Standardized Forms

Orders often follow fixed templates or forms. AI reliably recognizes these structures and processes them particularly efficiently.

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Custom Inquiries

Not every order is structured. Free-form text and complex content are also recognized and processed.

No matter how orders are placed, the process remains the same.

From Manual Effort to an Automated Process

How Order Processing Is Changing in Everyday Life

More efficient processes, less effort, a better overview—ANG AI Mail-to-Order for SAP Business One makes it possible.

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Less manual data entry
Orders no longer need to be opened, read, and manually entered. The relevant information is extracted directly from emails and documents and automatically processed in the system.
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Faster order processing
Orders are created immediately upon receipt of the order. This significantly shortens the entire process, from the initial inquiry to processing in the ERP system.
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Higher Data Quality
Automated processing reduces errors typically associated with manual data entry. Information is transferred to SAP Business One in a consistent and traceable manner.
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Scalable Processes
Even as order volume increases, the effort required remains constant. The process is handled consistently and reliably, regardless of quantity or format.
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Relief in Day-to-Day Operations
Employees no longer have to enter orders; instead, they can focus on review, oversight, and customer communication. Routine tasks are eliminated.
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Seamless process without any media breaks
Orders are processed in a seamless workflow from receipt through order creation. There is no need to switch between email, documents, and the ERP system.
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Faster Response Time
Since orders are processed immediately, they become available in the system more quickly. Confirmations, delivery commitments, or further steps can be completed sooner.
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A transparent and traceable process
All processing steps are carried out in a structured manner and are automated by the system. Information is available in the ERP system and can be tracked at any time; there is no need to gather it from various sources.
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Frequently Asked Questions About ANG AI Mail-to-Order

AI Mail-to-Order is particularly well-suited for companies that regularly receive orders via email or as documents and enter them manually.

These primarily include wholesalers, manufacturers, retail companies, and service-oriented businesses with a high volume of orders. The more orders are processed each day, the greater the potential efficiency gains.

AI Mail-to-Order automatically recognizes incoming orders, regardless of whether they are received via email or through another platform. It analyzes both the content of the message and any attached documents, such as PDFs or order forms.

The solution extracts relevant information—such as customer, item, quantities, or delivery dates—and assigns it to the appropriate fields. Based on this information, a sales order is automatically created and transferred to SAP Business One or made available for review.

The solution processes both the text content of emails and various types of documents. These include, among other things, PDF files, order forms, and other order-related documents.

All relevant information is extracted from these sources and used for further processing in the system.

If an order is incomplete or certain items cannot be clearly identified, the order will not be accepted without review.

Instead, it is sent for manual review. Employees can add or correct any missing information before the order is finally created in the system. This ensures that the process remains controlled and traceable.

The solution does not replace existing workflows, but rather automates a clearly defined step in the process: the transfer of orders to the ERP system.

SAP Business One remains the leading system for order processing. AI Mail-to-Order ensures that orders arrive there already structured and ready for processing, thereby reducing the amount of manual work required beforehand.

The implementation is based on existing processes and order intake channels. The goal is to automate the existing workflow without introducing new complexity.

In practice, this means that the way orders are received remains unchanged. Back-end processing is automated, which reduces the workload in day-to-day operations.

More Add Ons

Your enhancements for SAP Business One

Optimize processes, automate workflows and get more out of your system.

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Solution overview
From Incoming Inquiry to Order – ANG AI Mail-to-Order at a Glance
AI Mail-to-Order automatically recognizes orders and creates structured purchase orders in SAP Business One. This eliminates the need for manual work and makes processes more efficient.
AI Break Recording
AI-Powered Data Import in SAP Business One
How can orders be automatically imported from documents in SAP Business One? The AI Break demonstrates the process using a specific example.
SAP Extension
Automatic invoice management
Digitize your incoming invoices and automate approval, preliminary account assignment, and transfer to SAP Business One—in compliance with GoBD and without any media breaks.
Industry solutions
Industry-Specific Solutions Tailored to Your Processes
Discover solutions tailored to your industry and learn how to expand your processes in a targeted manner.

Suitable for companies with a high volume of orders

ANG AI Mail-to-Order – For Your Industry and Your Team

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