
Zapf Cosmetic Group e.Kfr.
Zapf Cosmetic Group - Strong processes for growing online cosmetics trade
Zapf Cosmetic Group e.Kfr., based in Lich, Hesse, is an established company in the cosmetics, perfumery and body care sector. The company offers an extensive range of skincare, make-up, fragrances and other beauty essentials via its own online store kosmetikkaufhaus.de.
With a selection of international premium brands as well as organic and vegan products, the Zapf Cosmetic Group combines trend awareness with a wide range of products and a strong focus on service. At the same time, the need for digital, stable and scalable business processes has grown in line with rising customer volumes, an increasingly broad product range and more demanding logistics and shipping processes.
SAP Business One, Coresuite, ck.solution, COBI.time, COBI.wms, OscWare
11 Users
Yvonne Zapf
Managing Director

Zapf Cosmetic Group e.Kfr.
"ANG is a partner with whom you can talk openly about everything! Everyone we work with is super nice, helpful and reliable.
Even if something got stuck at the weekend, we could always rely on your support - always friendly, fast and as if we were a first-class customer"
Central control
One system for all processes in online cosmetics retail
With SAP Business One, the Zapf Cosmetic Group has a platform that integrates all commercial and logistical processes. Purchasing, warehousing, sales, accounting and online store processing now all access a common, up-to-date database.
This ensures:
- Transparent inventories and reliable availability
- Automated, traceable processes
- Faster order processing
- More precise planning in day-to-day business
This allows the company to map its steady growth in e-commerce in a structured manner and at the same time has sufficient flexibility for new brands, seasonal peaks and additional sales channels.


Integrated extensions
Seamlessly networked: from store to warehouse in one flow
In order to optimally cover the requirements of a large online cosmetics retailer, SAP Business One was supplemented by several specialized solutions at Zapf Cosmetic Group. Coresuite extends the document processes and evaluations, while cks.DMS, cks.ADC and cks.RUN ensure structured, automated document management.
COBI.wms supports digitally controlled warehouse management, supplemented by COBI.time for personnel time recording. The online store and relevant marketplaces are also seamlessly connected to SAP Business One via OscWare.
This creates a consistent, integrated system landscape that supports both the mail order business and internal processes efficiently and transparently.
SAP Business One as a central company hub
Yvonne Zapf
Managing Director

Zapf Cosmetic Group e.Kfr.
"The conclusion of our accountant sums it up perfectly: "This is the best support we've ever had!"
We would just like to say thank you - for your fairness, your responsiveness and your consistently excellent cooperation. If we could award 10 stars, you would get 12!"
- A rapidly growing product range and high order volumes required more stable processes in online cosmetics retail.
- Logistics, shipping and store processing should become more transparent, faster and more scalable.
- Digitalization offered the opportunity to standardize processes, introduce automation and create a foundation for further growth.
- SAP Business One combines all important mail order processes in one system - from purchasing and warehousing to store integration.
- With extensions such as Coresuite, cks solutions, COBISOFT and OscWare, an end-to-end platform was created that fits the business model perfectly.
- ANG accompanied the introduction with experience in the e-commerce environment and a clean integration of all systems.
- Stable, transparent processes in purchasing, logistics, shipping and back office.
- Automation and real-time inventories make day-to-day business easier.
- The digital system landscape is now scalable and ready for further growth.
Customer testimonials
More success stories from the trade
More efficient processes, less effort, a better overview – SAP Business One makes it possible.
Our retail customers confirm this every day.
Creamy Stuff has developed from a part-time hobby into a fully independent natural cosmetics manufacturer with 5 employees. The Swiss company produces its own vegan,...
Eiszeit GmbH from Lahnau stands for natural, artisan ice cream specialties from Hesse. The company works with 100% natural ingredients, uses environmentally friendly packaging and...
Digitization with SAP Business One at Füllemann AG: More efficient processes, real-time data & smart warehouse inventory at the largest tree nursery in Eastern Switzerland.