Ecomatic AG, based in Ennetbürgen, has been supplying companies in central Switzerland and neighboring cantons with modern hot and cold drinks and food vending machines for almost 50 years. As a successful Swiss SME, Ecomatic attaches particular importance to user-friendly appliances, high-quality products “Made in Switzerland” and excellent service.

With a stock of around 1,500 vending machines, efficient management is essential. The vending machines are regularly serviced and looked after by our own staff, with hygiene and product quality taking top priority. These services require competent customer relationship management. Ecomatic AG must always be in control of which vending machines need to be refilled with which products, which products need to be replaced and when maintenance work needs to be carried out. Organization and timing are therefore crucial. Due to Ecomatic’s growth in recent years, the company was looking for software that would provide optimal support for these challenges. With SAP Business One from SAP partner advanced business Consulting GmbH, Ecomatic AG has now found it.