ETRIX AG is one of the leading providers of electric two-wheeled mobility in Switzerland. As a dealer, importer and fleet solution partner, ETRIX supplies e-scooters,...
Electromobility needs speed - and stable processes.
How ETRIX laid the foundation for scalable growth with SAP Business One and ANG
ETRIX AG is one of the leading providers of electric two-wheeled mobility in Switzerland. As a dealer, importer and fleet solution partner, ETRIX supplies e-scooters, e-motorcycles and complete systems for companies, municipalities and end customers. The company is growing rapidly – driven by a booming market, innovative vehicle brands and a clear focus on sustainability.
But as the success grew, so did the challenges: A fragmented system environment, a lack of interfaces between merchandise management and sales, as well as increasing requirements in after-sales and fleet management called for a future-proof solution.
Thanks to SAP Business One, the company’s wide range of activities from trading, import-export business, vehicle construction, sharing and fleet management to service can be fully mapped in the ERP system. The complex business processes and workflows are thus set up in a clearer and more structured way and managed more efficiently.
High-Tech & Electronics
SAP Business One, SAP Business One Service App
10 users
Less friction, more range
ETRIX digitizes with SAP Business One
Before the changeover, many processes ran in isolation: Sales, warehouse, accounting, customer service – each team worked with its own tools or Excel sheets. Product and price structures were difficult to maintain, reports had to be created manually and traceability in spare parts management was only possible to a limited extent. For a company that supplies customers throughout Europe with efficient fleet solutions, this was not sustainable in the long term.
Together with ANG, ETRIX implemented SAP Business One – an ERP system specially developed for fast-growing trading and service companies like ETRIX. The implementation was iterative and hands-on – with clear prioritization and close collaboration between the teams.
The focus was on:
Creation of a clean article structure for vehicles & components
Automated warehouse management & availability check
Standardized processes for sales, repair & service
Transparent cost accounting & reliable reporting
Efficient growth - thanks to clean processes with SAP Business One
Sandro Tomasino
COO
ETRIX AG
I was very skeptical when I heard that SAP was offering a solution for SMEs. I was convinced that SAP was not suitable for small and agile companies. I was wrong.
George Imboden
CEO and Founder
ETRIX AG
SAP Business One provides the basis for good and correct decisions
With SAP Business One, we have the right ERP system that can grow with us and continue to map the processes that will come in the future. Today, SAP Business One gives me the basis for good and correct decisions and a certain degree of security.
In ANG, we found a partner who understood our problems and process challenges relatively quickly. ANG helped us to implement the solution quickly and cost-effectively.
Sandro Tomasino
COO
ETRIX AG
None of the modules in SAP Business One are dispensable for us - they are all essential. The integrated tools for purchasing, sales, merchandise management and accounting enable smooth, efficient operations. This would not be possible without this system. The scalability is also a major advantage: we are already planning new projects in which we will again rely on ANG solutions.
Sandro Tomasino
COO
ETRIX AG
Better proper now - than expensive later
SAP Business One forces us to adhere to structured workflows from the ground up. As a result, we have grown less chaotically to date and will continue to develop accordingly. This not only increases efficiency, but also avoids later restructuring and subsequent investments and ultimately gives us an important competitive advantage!
- All-in-one solution
- Better manage the complexity of work processes (wide range of activities)
- Mapping of all business processes in a powerful ERP system
- ERP system for the future that can grow with ETRIX
- Avoidance of later restructuring and subsequent investments
- Prompt and competent advice on ERP implementation
- SAP Business One's scope of services and agility were convincing
- Flexible and comparatively inexpensive
- Possibility for later connections (online business)
- Intuitive user interface
- Service App
- Warehouse management specially tailored to requirements
- Better overview of profitability
- Simple management in the area of spare parts ordering and delivery
- Efficient and less error-prone invoicing thanks to automated processes
- Smooth integration of the web store (online store)
- Provides security and a basis for good decisions
- Great acceptance among employees, short training period
- Competitive advantage
- Customers are delighted with the detailed service reports
Customer testimonials
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