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Digitalization that takes root

Ecomatic AG - Automated supply solutions with quality and precision

Ecomatic AG, based in Ennetbürgen, has been supplying companies in central Switzerland and neighboring cantons with modern hot and cold drinks and food vending machines for almost 50 years. As a successful Swiss SME, Ecomatic attaches particular importance to user-friendly appliances, high-quality products “Made in Switzerland” and excellent service.

With a stock of around 1,500 vending machines, efficient administration is essential. The vending machines are regularly serviced and looked after by our own staff, with hygiene and product quality taking top priority. These services require competent customer relationship management. Ecomatic AG must always be in control of which vending machines need to be refilled with which products, which products need to be replaced and when maintenance work needs to be carried out. Organization and timing are therefore crucial. Due to Ecomatic’s growth in recent years, the company was looking for software that would provide optimal support for these challenges. With SAP Business One from SAP partner advanced business Consulting GmbH, Ecomatic AG has now found it.

Retail and vending

SAP Business One, 4Vending

2 Users

Optimization of daily vending machine contacts

Integration of SAP Business One and 4Vending

In order to meet the increasing requirements for efficient vending machine management, Ecomatic AG was looking for a scalable and future-proof solution – and found it in SAP Business One in combination with the specialized add-on 4Vending. The solution combines the strengths of a powerful ERP system with the functions of modern vending machine management software.

With 4Vending, the flow of goods and money, product movements and stock levels can be managed easily and efficiently. The relevant data is read directly from the vending machines via barcodes – including sales figures, counter readings and fault messages. This provides a real-time overview and creates the basis for targeted decisions and optimized processes.

The advantages at a glance:

  • Automated, error-free data exchange
    e.g. on the flow of goodse.g. for goods flows, discounts, rents, cash register closings and invoices

  • Direct readout via barcodes: for current meter readings, faults and sales data

  • Optimization of daily vending machine contacts
    through targeted planning and inventory monitoring

  • Route tracking
    including route planning, travel times and service times

  • Reduction in dwell time at the vending machine
    for more efficient staff deployment and time savings

  • Full cost control and transparency
    across all machines and their performance

Error-free, automated and fast data exchange

  • Replacement of the no longer maintained ERP solution
  • Searching for a standard solution with a future
  • Search for an experienced, local implementation partner
  • Fully integrated system for vending machine services
  • Integration of all company processes into the new system
  • Better control of vending machines and their costs
  • Transparency and control over all areas and processes
  • Continuous further development of the ERP system by SAP
  • ANG is an experienced, local implementation partner
  • 4Vending and SAP Business One combined
  • Training of employees according to the "train-the-trainer" principle
  • Optimized internal processes and streamlined master data lead to greater efficiency
  • Integration of all processes in one system
  • Error-free, automated and fast data exchange
  • Cleansing and migration of all data
  • No redundancies and reduced risk of errors
  • Reduction in time spent at the vending machine (working time)
  • Current costs and revenues at a glance at all times
  • Meaningful evaluations through comprehensive reporting
  • Flexibility and speed lead to higher service quality
  • Higher, long-term customer satisfaction

Customer testimonials

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